UX leadership & government contracting
N2IA Technologies
UX team leadership, enterprise design governance, stakeholder partnership, and mission-focused digital product work supporting complex government environments.
Experience snapshot
UX leadership grounded in craft, technology, and complex systems.
This page is a portfolio-level summary based on publicly shareable experience. A complete role-by-role resume can be requested directly.
Profile
Executive summary
Certified user experience leader with 20+ years translating complex information, workflows, and mission requirements into intuitive digital experiences. Brings a multidisciplinary foundation in visual communication, programming, interaction design, user research, accessibility, and cross-functional leadership.
Leadership capabilities
Areas of strength
- Experience strategy & product vision
- User research strategy
- Interaction & information design
- Accessibility & inclusive design
- Design systems & governance
- Service and journey mapping
- Usability testing & prototyping
- Cross-functional facilitation
- Team coaching & critique
- Executive communication
Representative experience
Organizations & environments
Public sector & defense
U.S. Department of Defense · National Geospatial-Intelligence Agency · United States Army · U.S. Army TRADOC · Northrop Grumman · New York Public Library (NYPL)
Mission-oriented products, training and information systems, and high-stakes workflows with significant security and operational constraints.
Enterprise
U.S. Bank · Halliburton · Sage · ExxonMobil · KBR · AT&T · Wellmark Blue Cross and Blue Shield
Complex product environments spanning energy, engineering, telecommunications, healthcare, and information-rich enterprise workflows.
Emerging products
Startup and concept ventures
End-to-end UX work from problem framing and research through flows, prototypes, usability studies, visual design, and accessibility considerations.
Credentials
Certifications & eligibility
Certification
Nielsen Norman Group UX Certification
User experience certification with a specialization in interaction design.
Certification
Google UX Design Certification
End-to-end user experience design methods and practice.
Clearance
Active TS/SCI
Publicly listed active eligibility for sensitive mission environments.
Selected methods
How the work gets done
- Stakeholder and user interviews
- Personas and problem statements
- User journeys and service blueprints
- Information architecture and flows
- Paper and digital wireframes
- Low- and high-fidelity prototypes
- Moderated usability studies
- Research synthesis and iteration
- Responsive product design
- Accessibility reviews